Adding Value
ADDING VALUE TO YOUR AD SPACE
The most powerful word in marketing, the most powerful word in selling is
still the word "free." And -- whenever you offer free things with your ad space
-- you're increasing the value of that ad space in your client's mind.
So if you can add some 'Special Reports' on using advertising, some tip
booklets on selling, some folders which each contain 10 examples of an advert
which has pulled great business -- all for 'free' -- then you add value to your
ad space and demonstrate to your client that you care what happens to them AFTER
they've advertised.
The whole point of this is that these bonuses are often the reason that
somebody will end up buying your ad space.
There's something called "the psychology of the second interest." That means
that people will often buy your primary product because of their interest in
your secondary product.
So, in other words, when you're offering advertising space -- that's the
primary interest. But for many clients the freebies might, in fact, be the real
reason that they advertise with you .... rather than with another
publication.
DESCRIPTION OF YOUR AD SPACE Another way to add value is
by the way you describe your ad space.
Just imagine that there's two lemonade stands. You're a little kid and you're
selling lemonade. Your neighbor across the street or right next door is selling
lemonade, and you're both selling it for 25 cents.
You may both get equal business or one may get more than the other, depending
if there's a shade tree over you or something like that. But what if you changed
your sign and said, "Lemonade, 50 cents," but added a couple of words?
So you have the competing neighbor still saying, "25 cent lemonade, get it
here." But your stand says, "50 cent lemonade, made with clean water."
Who do you think people are going to go to? They're going to go to the
50-cent one because you added a couple of extra words. Both lemonades are, no
doubt, made with clean water. But the one who said "with clean water" and
charges 50 cents is signalling, through a couple of simple words, that you get
more value. And they'll spend more money with you.
KEEPING TO THE RATE CARD Keeping to the rate card and
refusing to discount also adds value to your ad space.
There's five reasons why you don't want to go with price buyers:
You don't want to lower your price because price buyers, FIRST of all, aren't
loyal. They're going to just shop for the lowest price at any time, all over the
globe, and you're going to be fighting tooth and nail to get them. And they will
not keep coming back to you. So there's no long-term sales. Because price-buyers
aren't loyal is the first reason not to sell on price.
The SECOND is that price-buyers are the biggest complainers. If you've got
people who are complaining about products and services, it's usually the ones
who paid the lowest price for them.
And the THIRD is they're the ones that are going to stiff you on the bill.
The price-buyers tend not to even pay their bills. They're price-shopping
because they're broke most of the time or they're maxed out on their credit
card.
The FOURTH reason is they end up bragging that they ripped you off, so
they're out there passing around negative publicity that reverses the
word-of-mouth publicity that you want. And it's a kind of gossip, where they're
bragging and you're losing.
And the FIFTH is they think you're cheap. You don't get any respect.
CREDIBILITY You also boost value with credentials or
credibility. Which means testimonials.
I saw one statistic that said, "Testimonials can increase sales by 250%."
That's a whopping statement, a 250% increase in sales just by having your raving
fans write down that they're raving about you so you can use it in other
promotions.
WHENEVER anybody says they liked the results which they got from advertising
with you, call them and say: "Thank you. I'm very glad that you're pleased.
Can I write down what you've said and use it?""
Most of the time, these people will immediately say "Yes".
Then add: "I know you're busy. How about if I write down two or three
lines that summarize what I think you said about my product or service, and you
can change it or you can okay it so I can use it in my promotions?"
That's it. That's how simple it is.
What do you look for in a strong testimonial?
The first thing, it must be in THEIR words. Don't worry if it is incorrect
grammar or punctuation or spelling. You don't want it to sound like a
copywriter. You want it to come from their heart, their dialect, their
idiosyncrasies, their personality. So you want it to be real -- to be sincere.
That's the first thing.
The second thing -- the more specific -- the better. So if a client thanks
you for the ad and just says: "The ad worked great," ..... that's not as
good a testimonial as if she wrote back and said, "The ad produced a terrific
response. I made $43,000 in two days."
You see the difference? The one testimonial that just says, "Your publication
is great" isn't as good as the one that says, "I used your publication and I
made 57 new customers."
That's three ways to add value to your 'intangible' ad space.
If you take the trouble to add this value, and your competition doesn't ....
who do you think will make the sale?
But if they're adding value this way and you're NOT -- who do you think will
make the sale?
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